Welcome to the Help Center

To protect users from accidental or unauthorized deletion, account removal is not automatic.

1. Log in to your BakecaSocial account using your credentials.
2. Go to the “Support” section from the main menu.
3. Open a new ticket and select the “Delete account” category.
4. Briefly explain your request and submit the ticket.

Our team will verify your identity and permanently delete your account within 72 business hours. You will receive a confirmation email once the process is complete.

You can change your password from the account settings section.

1. Go to Settings and open the “Password” tab.
2. Enter your current password in the “Current Password” field.
3. Type your new password in the “New Password” field.
4. Repeat it in the “Repeat Password” field.
5. Click “Save” to apply the change.

Make sure your new password is secure and different from the previous one.

You can change the email address linked to your account from the settings panel.

1. Log in to your BakecaSocial account.
2. Go to Settings and open the “General” tab.
3. Find the “E-mail” field and enter your new address.
4. Click “Save” to confirm the change.

You will need to confirm the new email address by clicking the link we send you to complete the update.

If you forgot your password, you can reset it in a few steps:

1. Go to the login page: https://www.bakecasocial.com
2. Click on “Forgot password?” below the login form.
3. Enter the email address linked to your account.
4. You will receive an email with a link to create a new password.
5. Click the link, enter your new password, and confirm.

If you don’t receive the email within a few minutes, check your spam folder or contact support.

If you didn’t receive the confirmation email after signing up, try the following:

1. Check your spam or junk folder in your email account.
2. Make sure you entered the correct email address when registering.
3. Wait at least 5 minutes, as some emails may be delayed.
4. If you use Gmail, Outlook, Hotmail or MSN, check your “Spam” or “Junk” folders.
5. Contact support through the help section in the main menu.

Note: You won’t be able to use all platform features until your account is confirmed.

To sign up on BakecaSocial, follow these steps:

Note: all users start as regular users. To become a Creator, log in and click “Become a Creator” from the main menu.

You can update your main profile information at any time.

1. Log in to your BakecaSocial account.
2. Go to Settings → General → Profile.
3. Here you can change your first and last name, “About me” section, location, school, workplace, website, email, phone and Telegram contact.
4. When finished, click “Save” to apply your changes.

You can also edit your profile picture and cover from the “Avatar & Cover” section.

The private chat on BakecaSocial allows you to communicate directly with other users.

1. Click the speech bubble icon at the top to view your recent private messages.
2. You can open an existing chat or start a new one from the user’s profile.
3. In the chat you can send text messages, emojis, GIFs, voice notes, images, videos and system-supported files.
4. You can customize the chat color to easily distinguish between active conversations.
5. Creators can also start voice and video calls directly from the chat window.

Private messaging is the best way to stay in direct and discreet contact with other users or fans.

Videos on BakecaSocial can be public, private, or paid (tip 4 unlock).

1. To play a video, click the play button in the center or bottom left corner.
2. To pause, click again on the same button.
3. Move the cursor along the progress bar to rewind or fast-forward.
4. Click the speaker icon to mute or unmute audio.
5. Use the gear icon to adjust video quality and playback speed.
6. Click the full-screen icon (two arrows) to expand the video.
7. On desktop only, you can activate PiP mode (picture-in-picture) by clicking the square icon with an arrow.

If you're having playback issues on Android devices, read this guide: Video playback problems on Android? Here’s how to fix them.

You can manage your credits by clicking the “Wallet” button from the main menu. This will open the page where you can check your balance, top up, and transfer credits.

• Credits can be purchased via the “Add Funds” button, with preset or custom amounts.
• Transactions will appear as “Entertainment Network” or “BS-TOP-UP” on your statement.
• Credits are used to send tips, unlock content (tip 4 unlock), join campaigns, or support creators.
• Creators receive credits in their wallet and can track their earnings under “My Earnings”.
• You can transfer credits to any registered user using the “Transfer Now” feature.

Note: Only verified accounts are allowed to request a payout.

Hashtags and mentions are essential tools to increase visibility on BakecaSocial.

• Hashtags (e.g. #camgirl) help categorize your content and make it easier for interested users to find it.
• You can add hashtags in the post description, comments, or videos. Use the # symbol with no spaces.
• On the homepage (right column) you’ll find trending hashtags: using them may help your content appear on the main page.
• Choose relevant hashtags: 3 to 5 are enough. Avoid generic or unrelated tags.
• Mentions allow you to tag other users by writing @username. The mentioned user will receive a notification.
• Use mentions to involve others in your posts or comments, or for creator collaborations.

Well-chosen hashtags and smart mentions increase visibility, interactions, and potential earnings.